Frozen pipes? Don't wait for a burst: 514-777-4450 — Montreal, Laval & the Laurentians
Fast response

Pipe thawing — Montreal, Laval & the Laurentians

No running water from the tap during a deep freeze? Every passing hour increases the risk of a rupture. Drain MPR intervenes quickly using a safe hot-water jet technique — risk-free for your pipes, both residential and commercial.

The danger of freezing

A FROZEN PIPE CAN BURST IN JUST A FEW HOURS

Freezing is not merely an inconvenience — it is a structural risk. When water freezes inside a pipe, it expands by about 9% and exerts tremendous pressure on the walls. When this pressure exceeds the resistance of the material—PVC, copper, cast iron, or concrete—the pipe gives way. A half-inch pipe that bursts can discharge more than 500 liters of water per hour. Acting at the very first signs keeps the situation under control.

Recognize the problem

Signs that your pipes are forzen

These symptoms typically appear during prolonged deep freezes (-15 °C and below) or after an exceptionally cold night.

TOTAL ABSENCE OF WATER

You open a tap and nothing comes out — or just a barely perceptible trickle. This is the most direct sign of a frozen pipe upstream.

ABNORMALLY LOW FLOW

Water flows, but much weaker than usual: a sign of partial freezing reducing the inner diameter of the pipe.

NOISES IN THE WALLS

Unusual cracking sounds in partitions or floors during deep freezes can indicate ice expansion within the pipes.

PROLONGED EXTREME COLD

After several days below -15 °C, especially if the house has been unoccupied or heating reduced, a preventive check is recommended.

UNUSUAL PRESSURE OR COLOR

If water returns after an absence with pressure fluctuations or an unusual tint, the pipe may have suffered initial cracking.

VISIBLE FROST OR ICE

Ice on an exposed pipe (unheated basement, garage, crawl space) indicates active freezing that must be treated immediately.

Our thawing method

HIGH-PRESSURE HOT WATER JET — THE SAFE METHOD

Hairdryers, blowtorches, heating cables, steam: most DIY methods carry risks or remain ineffective on deep pipes. Drain MPR exclusively uses a high-pressure hot water jet injected directly into the pipe. The hot water melts the ice from the inside, progressively and uniformly, without thermal shock or brutal pressure on the walls.

THAWING FROM THE INSIDE

Hot water melts the ice from the source of the blockage, progressing uniformly — no sudden thermal shock.

NO RISK OF BREAKAGE

Unlike external heat (torch, resistance), hot water does not create differential expansion that weakens joints and fittings.

DEEP-REACH EFFECTIVENESS:

The flexible cable reaches ice obstructions several meters underground — inaccessible by any surface method.

VERIFICATION INCLUDED

After thawing, we test full drainage and inspect the pipe for any pre-existing weakness.

Vulnerable Pipes

Which pipes freeze first

Not all pipes freeze at the same rate. Here are the most exposed zones in properties across Montreal, Laval and the Laurentians.

WATER SERVICE LINE

The connection between the municipal network and the house. Shallow or poorly insulated, it can freeze during harsh winters.

UNHEATED BASEMENT

Pipes running along the exterior walls of a poorly heated basement are among the most exposed to prolonged frost.

PIPES IN THE GARAGE

An uninsulated attached garage can reach very temperatures — any pipe passing through is at high risk.

OUTDOOR PIPES

Exterior taps and irrigation lines not drained in autumn almost systematically freeze at the first deep frost.

POORLY INSULATED ZONES

Pipes running along poorly sealed windows, soffits, or thermal bridges are particularly vulnerable.

PREVENTING RECURRENCE

HOW TO PREVENT FREEZING NEXT WINTER

  • 1

    Insulate Exposed Pipes

    Wrap tubular foam insulation around pipes running along exterior walls or passing through unheated spaces. Minimal cost, maximum effectiveness.

  • 2

    Keep Heating at 15 °C Minimum

    Even when absent, never drop below 15 °C — the critical limit for most residential pipes. A programmable thermostat regulates this simply.

  • 3

    Drain Outdoor Pipes in Autumn

    Disconnect and drain garden hoses and outdoor taps before the first frosts. Close the interior shut-off valve and open the exterior one to clear residual water.

  • 4

    Let a Trickle of Water Run

    At very low temperatures (-20 °C and below), a thin trickle of cold water from the most exposed taps maintains movement that prevents ice from setting.

  • 5

    Seal Cold Zones

    Caulk spaces around basement windows, cracked soffits, and cable entries where cold air infiltrates near pipes.

How does it work?

Our thawing process

From your initial call to getting everything fully back up and running, here is how Drain MPR handles your winter emergency.

01
Step 1

Call & Evaluation

You describe the situation. We evaluate the probable location of the freeze and dispatch a technician as a priority based on your sector.

02
Step 2

Locating the Freeze

The technician identifies the frozen section — water main, sewer, or connection — and determines the best access point for intervention.

03
Step 3

Hot Water Jet

The flexible cable is inserted up to the obstruction. Hot water under pressure progressively melts the ice from the inside.

04
Step 4

Test & Prevention

We test full flow, check pipe integrity, and provide recommendations to prevent recurrence.

Area of ​​intervention

Throughout Montreal, Laval & the Laurentians

Locally based, Drain MPR intervenes quickly in the following municipalities:

MontrealAll sectors
LavalAll sectors
TerrebonneLower Laurentians
BlainvilleLower Laurentians
Saint-JérômeLaurentians
MirabelLower Laurentians
Sainte-ThérèseLower Laurentians
RosemèreLower Laurentians
BoisbriandLower Laurentians
MascoucheLower Laurentians
RepentignyLanaudière
LachenaieLower Laurentians
La PlaineLower Laurentians
PrévostLaurentians
Bois-des-FillionsLower Laurentians
LorraineLower Laurentians
Saint-LinLaurentians
Frequently asked questions

FAQ — Pipe Thawing

How do I know if my pipes are frozen?
The most common signs: no water at the tap in very cold weather, abnormally low flow, cracking noises in walls or floors, or visible ice on an exposed pipe. If only one fixture lacks water, the freeze is likely localized. If several are affected simultaneously, the main line may be frozen.
Can you thaw your own pipes?
For a visible and accessible pipe, a low-temperature hairdryer can suffice on superficial freezing. For underground pipes, those buried in walls, or large-diameter pipes, it is best to entrust the intervention to a professional: poorly controlled thawing can weaken the pipe. Drain MPR uses a high-pressure hot water jet, the safe method for deep pipes. Call 514-777-4450.
What technique does Drain MPR use?
A high-pressure hot water jet injected directly into the pipe via a flexible cable. The hot water melts the ice from the inside, progressively and uniformly, without brutal pressure on the walls. This is particularly effective for underground sewer and water lines where other methods cannot reach.
Can a frozen pipe burst?
Yes, this is the main risk. When freezing, water expands by about 9% and exerts intense pressure on the pipe walls. If this pressure exceeds the material's resistance, the pipe yields: a half-inch pipe can then discharge over 500 liters of water per hour. This is why it is best to act at the very first signs of freezing.
How to prevent pipes from freezing in winter?
Insulate exposed pipes, keep heating at least at 15 °C even when absent, let a trickle of water run during deep freezes (-20 °C and below), drain and disconnect outdoor hoses in autumn, and seal cold zones near pipes. If your pipes have already frozen, our technicians evaluate the vulnerable zone to propose a lasting solution.
Does my insurance cover damage from a burst pipe?
Sudden water damage caused by a burst frozen pipe is generally covered by home insurance as an accidental loss. Drain MPR provides a detailed report of the intervention to support your claim with your insurer. Acting as soon as signs of freezing appear demonstrates your diligence.

FROZEN PIPES? WE INTERVENE BEFORE THE RUPTURE.

Every hour of freezing increases the risk. Our team intervenes quickly in Montreal, Laval, and the Laurentians. Free quote, or call directly.

RBQ Licence 8310-1840 CMMTQ Member 4 generations · since 2003 Rapid intervention